Shipping Policy

Delivery and Shipping

We offer delivery to the countries and regions listed on the Webshop. Delivery options, estimated delivery times, and applicable shipping fees will be displayed at checkout. All delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, courier availability, customs clearance, and other factors outside our control.

Orders are shipped using third-party reputable international carriers. Once your order is dispatched, you will receive a Shipping Confirmation and, where available, a tracking number. Ownership of the Product transfers to you when we dispatch it to the courier, and from that moment, the courier is responsible for the safe transport of your shipment. Risk of loss or damage to the Product transfers to you upon delivery at the address you provided.

If the Product is shipped to a country or region outside the country from which we dispatch the order, you may be required to pay import duties, customs charges, taxes, brokerage fees, or other amounts, which are assessed by the customs authorities or courier service in the destination country. These charges, if applicable, are your responsibility as the importer of record unless otherwise expressly stated at checkout. We are not responsible for delays caused by customs processes or for packages held, inspected, or confiscated by customs authorities.

You must ensure that the delivery address and contact details provided at checkout are accurate and complete. If the courier is unable to deliver the Product due to incorrect or incomplete address information, refusal of delivery, or failure to collect the package, the shipment may be returned to us or disposed of by the courier in accordance with their policies. We are not responsible for losses arising from incorrect delivery information or failure to receive the Product, and additional fees may apply for reshipment.

We reserve the right to refuse to ship the Product to certain jurisdictions where delivery is unsafe, impractical, or restricted by law. We do not ship to countries or regions subject to comprehensive sanctions, embargoes, or export restrictions under EU, UK, US (OFAC), UN, or applicable national laws. If your order is placed with a shipping address in a restricted jurisdiction, or if you are identified as a restricted or sanctioned person, we may cancel the order and issue a refund, subject to any applicable processing fees.

If a shipment is lost or severely delayed while in transit, please contact us promptly so we may assist you. However, we are not liable for courier errors, third-party delays, or circumstances outside our reasonable control. Shipments may be subject to export control laws. We reserve the right to cancel any order that cannot be legally shipped to its destination.

Delivery Times and Carriers

Once your order has been dispatched, the estimated delivery timeframe typically ranges from 7 to 10 business days, depending on the destination and the shipping method selected at checkout. These delivery estimates are provided for guidance only and represent the standard time required for international shipments under normal conditions.

Actual delivery times may be longer due to customs clearance procedures, import inspections, carrier delays, local delivery conditions, peak-season congestion, or other factors outside our reasonable control. Accordingly, while we take all reasonable steps to ensure timely delivery, we cannot be held liable for delays caused by customs authorities, shipping carriers, or other third parties involved in the transportation and handling of your shipment, nor for delays resulting from events beyond our reasonable control. Delivery estimates should therefore be considered indicative and not binding.

Radio-Frequency Components and Transport Conditions

The Product contains radio-frequency devices and components (including, without limitation, the NFC antenna, secure element, and other embedded electronic modules) that may be sensitive to conditions encountered during international transport, customs inspection, security screening, electromagnetic exposure, or other external factors beyond our control. Such conditions may include, but are not limited to, handling by carriers, exposure to X-ray or scanning equipment, temperature fluctuations, compression, or contact with electromagnetic fields generated by third-party equipment or environments.

Although we take all reasonable measures to ensure that the Product is properly packaged and protected during shipment, we cannot guarantee that its radio-frequency components will not be subjected to processes, inspections, or environmental influences carried out by third parties (such as transportation operators, customs authorities, or security agencies). These processes are independent of us and may affect the performance of RF components in ways that cannot be prevented, predicted, or verified by us prior to delivery.

Costs of Shipping

Shipping costs are determined based on the rates provided by our shipping partners. The final shipping cost is automatically calculated at checkout and depends on several factors, including the destination country, selected shipping method, package weight, and dimensions.

All applicable charges will be clearly displayed before completing the order. Customers are responsible for any additional fees that may apply in their country, such as customs duties, import taxes, or handling fees imposed by local authorities.

List of Countries Where Solflare Ships

Currently, we are going to ship our product to: Albania, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bonaire, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Caicos, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Chile, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D Ivoire, Curacao, Cyprus, Czech Rep., Denmark, Djibouti, Dominica, Dominican Rep., Ecuador, El Salvador, Estonia, Eswatini, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guyana, Gabon, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea Rep., Guinea-Bissau, Guinea-Equatorial, Haiti, Bosnia & Herzegovina, Honduras, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kiribati, Korea, Rep. of, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Rep. Of, Monaco, Mongolia, Montenegro, Rep Of, Montserrat, Mozambique, Namibia, Nauru, Rep. Of, Netherlands, Nevis, New Caledonia, New Zealand, Nicaragua, Nigeria, Niue, North Macedonia, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Reunion, Island Of, Romania, Rwanda, Saint Helena, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Rep. Of, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Suriname, Sweden, Switzerland, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad And Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, Uruguay, USA, Uzbekistan, Vanuatu, Vatican City, Vietnam, Virgin Islands-British, Virgin Islands-US, Zambia, Zimbabwe.

We are not shipping out to Afghanistan, Algeria, Belarus, Bolivia, Central African Rep, Chad, China, DPR Congo, Cuba, Egypt, Eritrea, Ethiopia, Ghana, Iran, Iraq, Jordan, Kenya, D.P.R Of Korea, Macau SAR China, Mali, Morocco, Myanmar, Nepal, Niger, Pakistan, Philippines, The, Russian Federation, Somalia, Somalia, South Sudan, Sudan, Syria, Turkey, Ukraine, Venezuela, Rep. Of Yemen.